Effective Date: April 3, 2025
1. Introduction
Welcome to Home Life Shield. By accessing our website and utilizing our services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our services.
2. Definitions
- “Company,” “we,” “us,” or “our” refers to Home Life Shield.
- “Services” encompasses our home warranty plans, identity theft protection, title fraud protection, and any related offerings.
- “User,” “you,” or “your” denotes any individual who accesses or uses our Services.
3. Eligibility
To use our Services, you must:
- Be at least 18 years old or the age of majority in your jurisdiction.
- Provide accurate, current, and complete information during registration.
- Maintain the confidentiality of your account credentials and promptly notify us of any unauthorized use.
4. Services Overview
Home Life Shield offers:
- Home Warranty Plans: Coverage for unexpected repairs and replacements of eligible home systems and appliances.
- Identity Theft Protection: Monitoring and assistance services to safeguard against identity theft.
- Title Fraud Protection: Services aimed at protecting your property title from fraudulent activities.
Specific details, coverage limits, and exclusions are outlined in your individual service agreement.
5. User Responsibilities
By using our Services, you agree to:
- Use the Services only for lawful purposes and in accordance with these Terms.
- Provide true, accurate, and complete information when requested.
- Promptly update any information to keep it accurate and complete.
- Not engage in any activity that could harm or disrupt our Services or systems.
6. Payments and Billing
- Fees: You agree to pay all applicable fees for the Services selected, as detailed in your service agreement.
- Billing: Fees will be billed according to the billing cycle specified in your agreement. Failure to pay may result in suspension or termination of Services.
- Renewals: Certain Services may automatically renew unless you cancel prior to the renewal date. Renewal terms and fees will be communicated to you in advance.
7. Cancellation and Refunds
- Cancellation by You: You may cancel your Services at any time by contacting our customer service. Depending on the timing and terms of your specific agreement, you may be eligible for a prorated refund.
- Cancellation by Us: We reserve the right to cancel your Services for violations of these Terms or other reasons as specified in your service agreement. In such cases, we will provide notice and, where applicable, a refund in accordance with the agreement terms.
8. Limitation of Liability
To the fullest extent permitted by law, Home Life Shield shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, resulting from:
- Your use or inability to use the Services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from our Services.
9. Dispute Resolution
- Arbitration: Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. This means you waive your right to a trial by jury or to participate in a class action.
- Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our website and updating the effective date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
11. Contact Information
For any questions or concerns regarding these Terms or our Services, please contact us at:
Home Life Shield
19800 Metcalf, #253
Stilwell, KS 66085
(888) 240-3969
info@homelifeshield.com